TIH Covid Safety Norms – Standard Operating Practices w.e.f January 2021
TIH Representatives, Drivers and Guides
Representatives, Drivers and Guides are required to be fully vaccinated with WHO approved vaccines.
Representatives, Drivers and Guides are required to wear face masks at all times.
Representatives, Drivers and Guides will be temperature checked daily (prior to commencement of duties) , and will not allowed to work if they are found to have temperature above 99 F.
Representatives, Drivers and Guides are not to shake hands or make any physical contact with clients.
Representatives, Drivers and Guides will give briefing on destination specific COVID situation on arrival.
TIH will not be giving any hardcopy itineraries / vouchers to clients.
Disposable face masks will be made available to all clients at any time during the trip as required.
In case of Representativeor Driver or Guides showing temperature of above 99 F at any point during the trip, or showing any Covid symptons , their service will be paused immediately , and replacement representative / driver will be made available at the earliest.
TIH Drivers are required to do thorough cleaning and disinfection of the vehicle prior to commencement of duty , with Special focus on handles, safety belts, seating surfaces, head rests and windows. Vehicle sanitization is to be done using WHO approved disinfectant.
Hand sanitizer will be available in all our vehicles.
Where large vehicles / coaches are used , seating capacity utilized is not to exceed 60% of vehicle capacity keeping social distancing norms in mind.
TIH SOP’s for Sightseeing and Excursions
While conducting sightseeing tours and excursions Guides will attempt to schedule visits in a manner that avoids crowding and breach of social distancing norms.
Guides will attempt to procure all tickets / permits for sightseeings / excursions in advance to minimize clients wait times.
Clients can choose to skip a visit or ask guides to change if they don’t feel comfortable.
Dining and Restaurants
TIH will ensure that all restaurants and food outlets booked for clients conform to local Health and Safety norms , and have all necessary approvals from the local authorities.
TIH will ensure that in all restaurants used by clients , staff wear masks , hand sanitizer is provided and temperature checks conducted for the guests and staff.
TIH will ensure that all hotels and resorts booked for clients conform to local Health and Safety norms , and have all necessary approvals from the local authorities. Standard Covid Health and Safety norms in the Indian subcontinent include staff wearing masks , regular sanitization of rooms and all touch points, thermal screening on entry and luggage sanitization on arrival.
TIH will attempt to provide hotels with client info in advance to allow contactless check-in.